Shipper PalShipper Pal

FAQs

ShipperPal.com provides international shoppers with a US shipping address (MailBox Address) you can use when placing orders with US online stores. The online store ships your purchases to the ShipperPal.com facility, and we ship it to you or to any other address, and you save on international shipping costs.
Click the sign-up button, and start filling required details, and click create a new account, you will receive an activation email with a link to activate your account.

Once the account is activated you can log in using your credential and start using the service by subscribing to Basic Plan FREE OF COST.
Our Shipping rates are calculated on actual weight or dimensional weight whichever is higher.
For legal and compliance reasons, ShipperPal is currently unable to ship to the following countries:

Cuba
Crimea, Ukraine
Iran
North Korea
Sierra Leone
Sudan
Syria
Venezuela
We calculate dimensional weight by multiplying L" X W" X H" and dividing by 139 to get the dimensional weight in Pounds
We do not ship the following:

*alcohol
*artwork or antiques
*cash or currency or negotiable instruments in bearer form (like cheques, activated credit cards, money orders, promissory notes, travellers cheques, bankers drafts, bonds, open tickets)
*human remains including ashes
*living creatures, plants and products (eg. animal skin, fur, poultry, meat, produce and tobacco)
*narcotic substances
*perishable goods
*pornography
*precious metals and stones
*weapons, firearms and ammunition
*goods requiring special license without prior arrangements being made
*goods that may cause damage or delay to other goods
*goods packaged likely to cause injury to any person
*goods inadequately packaged
*packages that are wet or leaking
*Dangerous goods may only be accepted and carried in accordance with the current International Air Transport Association (IATA) Dangerous Goods Regulations.
*Any items prohibited by any law, regulation or statute of any country to or through which the items may be shipped.
Please check your email inbox, and if you can't find the verification email, make sure to check Spam/Junk folders in your email, as some email providers blocking emails
Yes, we do ship dangerous goods, you can contact us with details and we will surely help you HAZMAT safely at a low cost.
Yes we can ship through air freight or sea freight, Once you have an open shipment weight of over 200 lb, click the request button and we will contact our partners and give you a door to door quote in 1 to 3 business days
Yes, you can, by typing that request in the description text box while you are updating the package price in the received packages section, or by contacting our customer support team
Yes, we do remove the invoice and promotional materials by default.

but you can ask to cancel that by adding a comment in the description text box while you are updating the package price in the received packages section, or by contacting our customer support team
No! Consolidation is for free and can be done for selected packages of your choice.
Yes, we do charge an amount of $2 to $10 per result number of boxes, the price varies by products type, weight and repackaging type.